Make up Lessons

Requesting Make-Up Swimming Lessons at Ace Dolphin Swim School

At Ace Dolphin Swim School, we understand that sometimes life gets in the way, and your child may miss a scheduled swimming lesson. That's why we offer a flexible make-up lesson policy to ensure your child's swimming progress remains uninterrupted. 🏊‍♀️🌊

How to Request a Make-Up Lesson

To request a make-up lesson, simply submit your request on the form. Our admin will be attend to your request ASAP.

Abiding by Our Terms and Conditions

While we aim to be as accommodating as possible, it's important that your requests align with our terms and conditions:

  • Advance Notice: Please inform us at least 3 day in advance if your child is unable to attend their scheduled lesson.

  • Limitations on Make-Up Lessons: There is a limit of 1 of make-up lessons per term due to personal reasons. If you wish to request for extra make-up lessons due to illness, a valid Medical Certificate must be provided. This is to ensure fair access for all students.

  • Validity Period: Make-up lessons must be scheduled within 4 weeks from the date of the missed class.

  • Non-Transferable: Make-up lessons are specific to the student who missed the class and cannot be transferred to siblings or other students.

Why Adhere to These Guidelines?

Adhering to these guidelines helps us maintain a structured and effective swimming program for all our students. It ensures that each child receives the attention and instruction they need to progress in their swimming journey.

Need Assistance?

If you have any questions or need assistance with your make-up lesson request, please don't hesitate to contact us. Our team is here to help you navigate the process smoothly.

Thank you for being a part of the Ace Dolphin Swim School family. We are committed to providing your child with the best swimming education and experience, even when life's little hiccups occur. 🐬💙