Ace Dolphin Referral Programme FAQ

Q: How do I qualify to be in Ace Dolphin Referral Program?

A: To be eligible for the program and receive your rebate, you will need to be an existing customer of Ace Dolphin.

Q: How do I get started with the Ace Dolphin Referral Program?

A: Sign Up for the Ace Dolphin Referral Program by filling up the form in the previous page. After signing up, we will email you your unique referral link which you can share with your friends. When your friend signs up using your link, you will receive the $30 rebate that can be redeemed for future swimming lessons you enroll your child for, under Ace Dolphin.

Q: How do I receive the rebate?

A: To qualify for a $30 referral rebate, the friend you referred to must be successful upon their sign-up using your unique referral link.

Q: Is there a limit to the number of people I can refer to and the amount of rebate I receive from my referrals?

A: It is limitless, so keep sharing your unique referral link to as many people as you please to get more rebates!

Q: Can I refer to anyone? Can it be on any platform?

A: Your referral link can be shared with virtually anyone on any platform.

Q: How do I use the rebate?

A: You will receive $30 from each successful transaction from your unique link. For instance, if you refer to 10 friends, you will get $300 rebate ($30 from each of the 10 friends). This rebate can then be used for your child swimming lessons. I.e. If you sign up for the monthly lessons @ $70 for 4 lessons, you could redeem up to $60 off your total, which will amount your total to $10. Rebates can only be redeemed in multiples of $30.

However, you will need to pay a minimum of $10. E.g. For the current promotion of $180 for 3 months, you can claim up to $150 and the total payable amount would be $30. Whereas the other promotion of Group Buy May Lessons, where it is $140 for 3 months, you can claim up to $120 and your total payable amount would be $20.

Q: How long does it take for my referral credits to be validated?

A: It will take up to 30 days for your referral credits to be validated.

Q: Is there a time limit for me to use my credits?

A: All credits have to be used within 12 months of receiving them.

Q: My friend is unable to use my referral code. What should I do?

A: Please email us at admin@acedolphin.com and we will work to resolve your issues.

Q: I haven’t received my rebate! Who should I contact about this?

A: Please email us at admin@acedolphin.com and we will work to resolve your issues.